Question 1

How do I submit files/info for my order?

Accepted Answer

The most efficient way is to email your order confirmation # to Info@4thquartercreations.com along with all order specifics, files, examples, ideas, etc.

Question 2

How can I cancel or modify my order?

Accepted Answer

Once an order is placed, it immediately goes into production to ensure prompt delivery. Therefore, we are unable to accept cancellations or modifications after the order has been submitted. Please review your design and order details carefully before finalizing.

Question 3

Can I provide my own garments?

Accepted Answer

Yes, we strongly recommend to provide extra garments for machine and human error. We also need to run test print on materials of garments.

Question 4

How long does shipping take?

Accepted Answer

Shipping times vary depending on your location, but our standard shipping times on all orders are 3-6 business days.

Question 5

What if I made a mistake in my shipping address?

Accepted Answer

If you made a mistake in your shipping address, please contact our customer support team as soon as possible. 4QC.help@gmail.com  If your order hasn't been shipped yet, we may be able to update the address for you. However, if the order has already been shipped, we cannot guarantee any changes.

Question 6

Why can’t I send a screenshot, Do I have to type out my information?

Accepted Answer

YES, you have to type out all content are designs using. Our designers only copy and past the information giving to us. We do not check for grammar or punctuation issues.

4th Quarter Creations

Frequently asked questions